Charisma Rahmat Pamungkas is a seasoned professional with extensive experience in customer relationship management (CRM) and content creation. Currently serving as a Senior Associate CRM at Renos since November 2023, Charisma focuses on customer engagement and developing a CRM framework. Prior experience includes a significant role at Klook, where Charisma managed central CRM operations, achieved notable sales milestones, and led team training initiatives. Earlier positions at Genmuda.com, ConecPlus, and Harian Kompas highlighted skills in journalism, content writing, and editorial management. Charisma holds a Bachelor's degree in History from the University of Indonesia and is pursuing a Master's degree in Marketing Management at Universitas Terbuka.
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