Billy Lanahan

Billy Lanahan is an experienced professional in customer experience and retail management, currently serving as Senior Manager of Customer Experience at Rent The Runway since October 2021. Previously, Billy held various management roles at Whole Foods Market, including Store Manager and Associate Store Manager, overseeing large teams and ensuring profitable operations. Prior experience includes positions at Target as Executive Team Leader for Assets Protection, managing loss prevention initiatives, and roles at InterCall and PGi focused on account management and training development. Billy's career began at Macy's, where responsibilities included managing wedding and gift registry programs across multiple locations. Academic credentials include a Bachelor of Science in Business Administration from Montclair State University.