Saradawn Peck

Sr. QA Analyst at Rent.

Saradawn Peck has a diverse work experience spanning multiple industries. Saradawn began their career at Best Buy in 2009 as a Customer Service Specialist, where they excelled in various roles within the Operations Department, including cashier and customer service. Saradawn was recognized for their extensive knowledge and served as a trainer and mentor for new associates. In 2011, they transitioned to The Hall Family as a Personal Assistant/Household Manager, successfully managing household schedules and calendars, organizing events and appointments. In 2015, they joined Rent. as a Digital Account Coordinator, providing exceptional customer service and managing individual accounts. Saradawn then progressed to a Quality Assurance Support Specialist role, ensuring product quality and implementing efficient processes. Later, they became a Customer Support Operations Support Specialist, working as a project manager and promoting process adoption across departments. Currently, they hold the position of Sr. QA Analyst at Rent., further contributing to the company's success.

Saradawn Peck obtained a Paralegal Certificate in Legal Assistant/Paralegal from the University of Georgia Gwinnett Campus in 2019.

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Timeline

  • Sr. QA Analyst

    September, 2022 - present

  • QA Analyst

    July, 2021

  • Customer Support Operations Support Specialist

    July, 2019

  • Quality Assurance Support Specialist

    August, 2016

  • Digital Account Coordinator

    August, 2015