AC

Annabel Faith Cantarero

Customer post rental department executive at Rentalcars.com

Annabel Faith Cantarero has a diverse work experience spanning various industries and roles. Annabel Faith started their professional career in 2010 as a Freelance Translator, translating documents related to the tourism and travel sector. In 2011, they worked as an English and Spanish private tutor.

From 2012 to 2013, Annabel worked as a Web site translator, translating documents from French into English, Spanish into English, and English into Spanish. Annabel Faith ensured the quality and accuracy of the translations by using subject-specific terminology and adhering to international standards.

In 2013, Annabel took on the role of a Nursery teacher, where they were responsible for planning activities and teaching children through interactive methods.

In 2014, Annabel worked as a Bar server and supervisor, ensuring customer satisfaction by providing prompt service and addressing customer requests and queries.

From 2014 to 2015, Annabel served as a Hotel Receptionist at Catania Centro Rooms, where they provided check-in and check-out services to guests.

In 2016, Annabel worked as a Hotel Receptionist at Macdonald Hotels & Resorts, handling various tasks such as answering calls, arranging taxi services, and dealing with customer complaints and inquiries.

During their time at Rentalcars.com, starting from April 2016, Annabel held various roles including a Customer post rental department executive and a Customer Relations professional. As a multilingual market customer advisor, they displayed great listening skills, empathy, and multitasking abilities while handling customer inquiries through phone, email, and live chat.

Since 2018, Annabel has been working at Booking.com as an Insurance support agent, ensuring customers are treated fairly and following FCA guidelines. Annabel Faith also took on the role of an Insurance claims executive, where they prepared training materials and delivered remote training to new starters.

Throughout their career, Annabel has demonstrated excellent communication, interpersonal, and language skills.

Annabel Faith Cantarero received their Bachelor's degree in Foreign Languages and Literatures, General from Università di Catania, which they attended from 2011 to 2015. In 2011, they also briefly studied at Universidad de Sevilla for Foreign Languages and Literatures, General. Additionally, they obtained a certification in C1/C2 level from Instituto Cervantes in April 2017. There is information regarding their field of study at Universidad de Sevilla, but no details are provided about the duration of their enrollment.

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Timeline

  • Customer post rental department executive

    April, 2017 - present

  • Customer Relations

    October, 2016