Lorraine Theresa Walsh

Customer Services Agent at Rentalcars.com

Lorraine Theresa Walsh has a diverse work experience spanning multiple industries. Lorraine Theresa began their career in 2015 as a Customer Service Representative at Travelodge, where they provided support to customers. In 2017, they transitioned to the role of Sales Agent at GIANT MARKETING, where they were responsible for sales activities. Moving forward, Lorraine joined Rentalcars.com in 2018 as a Customer Services Agent, where they excelled in providing excellent customer service through various channels. In 2020, they joined Booking.com as a Contact Center Buddy/Floorwalker, serving as the first point of contact for new agents joining the company and handling escalations. In 2022, Lorraine expanded their expertise in the travel and hospitality industry by joining TravelPerk as a Business Travel Consultant in the Customer Care Team. Currently, Lorraine is working as a Sales Development Representative at Amenitiz, demonstrating their skills in sales and business development.

Lorraine Theresa Walsh completed their education in a variety of fields. In 2006-2007, they attended Waterford College of Further Education and obtained a FETAC Level 5 degree in Sports and Recreation. The following year, from 2007 to 2008, they pursued Construction Engineering Technology/Technician at the same institution, again achieving a FETAC Level 5 degree. Lorraine Theresa'smost recent educational endeavor took place from 2017 to 2018, when they enrolled in The TEFL Academy, a leading EFL Teacher Trainer Provider. During this period, they completed a TEFL English and Business program, which consisted of 150 hours of coursework and practical experience. Lorraine Theresa Walsh's education demonstrates their diverse interests and commitment to furthering their knowledge in various fields.

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Timeline

  • Customer Services Agent

    June, 2018 - present