Thato Maqina

Thato Maqina serves as a Customer Service Team Leader at Rentoza, focusing on managing inbound customer payment queries and ensuring collaboration across departments to meet performance expectations. With extensive experience in customer care, Thato has held various roles, including Customer Care Team Lead at Showmax, where leadership and development of service representatives were pivotal to achieving business objectives. Previous positions include customer service roles at Amazon and NET1 UEPS Technologies Inc., as well as data management at Vodacom. Thato's educational background includes a Diploma in Business Management from IQ Academy and multiple certifications in human resource management and organizational disciples from Alison.