Caitlin Jones

Caitlin Jones has extensive work experience in various roles. From 2016 to the present, they have worked for REP as the Director of Support and Service Operations. In this role, they set the overall vision and strategic priorities for the Operations, Supply Chain, and Sales/Marketing functions. Caitlin ensures alignment and integration between departments, implements processes and integrated systems, and establishes standards across the organization.

Prior to REP, Caitlin worked at PepsiCo from 2012 to 2016. Caitlin held several positions, including District Sales Leader, Merchandising Supervisor, and Small Format Account Manager. As a District Sales Leader, they supervised a team of more than 40 merchandisers and conducted in-trade audits to provide coaching opportunities. As a Merchandising Supervisor, they led their team through a major restructure of the go-to-market strategy. As a Small Format Account Manager, Caitlin managed sales and relationships for over 50 accounts, achieved revenue and volume growth, and utilized fact-based selling skills to drive company growth objectives.

Before working at PepsiCo, Caitlin worked at JPMorgan Chase as a Corporate Benefits Secretary from 2008 to 2012. Caitlin also gained experience at the University of Michigan as a Resident Advisor and Tutor from 2010 to 2012, where they supervised students, mediated conflicts, and organized educational and social events. Caitlin also worked at Apple Retail as a Specialist, delivering elite customer service and assisting customers in finding the right products and services.

Overall, Caitlin Jones has a diverse range of work experience in leadership, operations, sales, customer service, and education.

Caitlin Jones completed their Bachelor of Arts (B.A.) in Sport Management at the University of Michigan from 2008 to 2012. Caitlin then pursued further education and obtained a Master of Business Administration (MBA) in Strategic Management from Davenport University starting in 2013, with no end year specified.