Karen Bachmann

Karen Bachmann is a seasoned professional in customer success and operations management within the automotive industry. Currently serving as the Director of Customer Success at RepairPal since August 2022, Karen oversees national customer success and operations teams in a leading online marketplace for automotive repairs. Prior experience includes positions such as Regional General Manager at Shift, where oversight was given to two automotive dealerships, and Regional Manager at TrueCar, Inc., managing a $15M account portfolio. Karen's extensive background spans roles focused on customer success, sales management, and team leadership across multiple organizations, showcasing a strong track record in driving revenue growth and enhancing customer experiences in automotive sales and operations.