Jennifer Z. is an accomplished IT professional with extensive experience in service delivery and project management across multiple industries. Currently serving as the Director of IT Service Delivery & PMO at Repligen Corporation since January 2018, Jennifer has implemented IT Service Management strategies and managed the rollout of ServiceNow globally. Prior to this, a tenure as Sr. Program Manager/Solution Architect at American Honda Finance Corporation involved leading procurement technology initiatives. Additional experience includes roles at Connecture, where Jennifer managed implementations for a SaaS-based platform, and at Warner Bros., where responsibilities encompassed procurement systems and vendor management. Jennifer's career also features formative roles at Toyota Motor Corporation and an internship at Johnson & Johnson. Jennifer holds an MBA in Information Technology Management from the University of California, Irvine.
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