Rubén Ocaña Mondaca

Ru B. is an experienced CRM Business Analyst with a strong background in project management, data analysis, and communications. Currently at Otis Elevator Co. since November 2019, Ru B. serves as the primary liaison for stakeholders throughout the project life cycle involving CRM Dynamics services. Previous experience includes roles at Valyant AI as an intern, where Ru B. focused on testing and data visualization, and as an ecommerce Business Analyst for a project named PetsGlory, where reports and strategies were developed to enhance marketing efforts. Additional experience includes volunteer work as an External Communications Manager for Project Management Without Borders and a Business Analyst at Pactic Media Concepts Pvt Ltd, where data analysis played a key role in improving program offerings and achieving significant revenue growth. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.