Ryan Shoemaker

Ryan Shoemaker has a diverse work experience spanning several companies. Ryan currently serves as a Principal Product/Operations Engineer at Research Innovations Incorporated since August 2022. Prior to this, they worked at General Dynamics from October 2020 to August 2022, initially as a Senior System Engineer and later as a System Engineer Team Lead.

Before joining General Dynamics, Ryan worked at the United States Air Force for a significant period. There, they held various roles including Cyber Protection Team Lead from May 2010 to October 2020. In this role, they supervised a team responsible for network adversary pursuit and coordinated with the National Security Agency for incident response and penetration testing. Ryan also evaluated and trained multiple teams. Additionally, Ryan served as an Evaluation Chief & Flight Commander from an unspecified date to June 2018, where they were responsible for network advisory pursuit, collaboration with the National Security Agency, evaluation and training of teams, and designing simulation networks. Ryan also served as a Flight Commander from an unspecified date to 2015, leading a team in global network operations and ensuring uninterrupted enterprise access for thousands of users.

Ryan's earlier experience includes working at the USAF Enterprise Service Desk, where they held the position of Assistant Director of Operations from an unspecified date to 2013. In this role, they led a team of 600 military personnel in 24/7 Enterprise Service Desk operations across multiple sites, performed Tier I support, managed ticket lifecycles, and conducted trend analysis.

Overall, Ryan Shoemaker has extensive experience in engineering, system administration, team leadership, and cyber protection within both the private and public sectors.

Ryan Shoemaker attended the University of Idaho from 2006 to 2010, where they obtained a Bachelor of Science degree in Information Technology.