Research Metrics
Ilayda Beyti is currently working as a Business Services Specialist at Research Metrics since August 2022. Prior to this, Ilayda was a Customer Service Agent at Just Eat Takeaway.com from December 2020 to July 2022. Ilayda also has experience as a Hostess at Grandma's Kitchen in June 2019 to September 2019. Ilayda holds a Bachelor's degree in Business Administration and Management as well as Advertising from New Bulgarian University, where Ilayda also attained a degree in Marketing performance expert in Digital marketing from SoftUni Digital.
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Research Metrics
Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.