Research Metrics
Ivan Stoyanov is a Quality Assurance Specialist at Research Metrics, a position held since January 2023. Previously, Ivan served as an Email Template Developer at MailBakery from November 2020 to January 2022. Ivan holds a Bachelor of Computer Science degree from the University of Economics - Varna, completed in 2022.
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Research Metrics
Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.