Research Metrics
Nikolay Stoynov is a seasoned technology professional with extensive experience in software development. Since March 2020, Nikolay Stoynov has served as the Founder of Kataware, while also holding the position of Senior Developer at Shopmetrics, Inc. since July 2012, specializing in backend services, multithreading, and code optimizations. Prior roles include Frontend Web Developer at ConceptSauce Ltd from September 2018 to May 2019 and Lead Developer at Misterporter from November 2017 to September 2018, where Nikolay Stoynov contributed to software solutions for the home sharing economy. Early in the career, roles included Web Developer and Junior Web Developer, focusing on code fixing and patches. Nikolay Stoynov holds a Bachelor’s degree in Computer Science from Technical University of Varna and received a Bachelor of Computer Systems from the Professional High School of Electronic and Electrotechnic "M. V. Lomonosov."
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Research Metrics
Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.