Research Metrics
Tihomir Mitev is an experienced professional in business services and sales, currently serving as a Senior Business Services Specialist at Research Metrics since March 2021. Prior to this role, Tihomir held positions at Flame Digital Ltd. as a Sales/Account Manager and at Fair Point GmbH, where Tihomir progressed from Inside Sales Manager to Sales Agent over a six-year tenure. Tihomir's earlier experience includes a role as a Global Account Manager at Taxback.com/VAT and various positions at Taxback.com, including Relationship Manager. Tihomir began a career in structured cabling and network specialization at Cablecom Ltd. and worked in real estate at Foros Real Estate Bulgaria. Tihomir Mitev holds a Bachelor's degree in Economics from the University of Economics, Varna, obtained between 2003 and 2007, following studies at the High School of Economics Varna.
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Research Metrics
Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.