Hiedi Nichols

Hiedi Nichols is a skilled professional with extensive experience in client success and product management within technology and research sectors. Currently serving as a Product Specialist at Research Solutions, Hiedi focuses on developing product prototypes and conducting market research. Previously, Hiedi held the position of Senior Client Success Manager at ResoluteAI, where responsibilities included designing tailored client onboarding programs and documenting client workflows. Hiedi's earlier roles at Pharma Intelligence involved enhancing client relationships, providing training, and driving product improvements. With a solid background in analytical research as an Assistant Chemist and experience in marine biology from Roger Williams University, Hiedi combines scientific expertise with client-facing skills to deliver value.