Mitchell Ashcroft

Mitchell Ashcroft is an accomplished Director of Customer Success with a wealth of experience in delivering exceptional service and support across various industries. Currently serving in this role at Research Solutions since December 2023, Mitchell previously held the same title at Truework and OneLogin, where successful collaborations with executive leadership optimized processes and exceeded customer expectations. Early career roles include Account Manager positions at Intuit and Progressive Insurance, as well as a Digital Media Account Manager at WIVB/WNLO TV. Mitchell holds a Bachelor of Science in Business Administration with a focus on International Business from the University at Buffalo and has contributed significantly to customer success through strategic planning and operational excellence.