Justin Hwang

Justin Hwang began their career in 2009 as Interim Worship Director at South Park Church. In 2011, they joined Apple as a Specialist, where they demonstrated product features and benefits to a wide range of personas and skill levels, as well as led regular workshops to drive customer delight, user retention, and brand loyalty. That same year, they also began working at Woodside Bible Church as Worship Arts Director, where they aligned cross functional teams to deliver clear, focused messaging for weekly live events, designed and executed deployment strategies for major cultural changes in the church, and ideated and delivered over 800 live performance events. In 2016, Justin joined Portable Church Industries as Senior Project Manager / Product Manager, where they conducted customer interviews to validate hypotheses for feature development, defined and prioritized user stories for the Deployment Team, identified feature requests that would have a meaningful impact on user adoption and retention, and owned CX from product build to training. Finally, in 2022, Justin began working at Resi Media, LLC (formerly Living As One) as Product Manager - Analytics.

Justin Hwang obtained a Product Management Certificate from Product School in July 2021. Justin earned a BA in Music Voice from Moody Bible Institute between 2007 and 2010. Justin also attended Northwestern University, but did not obtain a degree.