The Residency Group is a pioneering group of hotels with 6 hospitality spaces in South India across Chennai, Coimbatore, Karur and Puducherry. Our hotels represent the philosophy of “Hospitality with Heart” and are built with a fine balance of traditional design elements of South India.

With over 30 years of experience in the hospitality industry, we operate under the classifications The Residency Towers, The Residency and The Richmond.

 Keeping in mind that the hospitality sector rests on people, we derive our strength as an organization from our multi-talented team of people. We take pride that every individual in the group strives to live up to the impeccable quality standards and values that define The Residency.

Tastefully appointed with finest leisure amenities, our hotels are also equipped with the best infrastructure and powered by technology - thus catering to the needs of the global traveler. Equally geared to please the business traveler and the family on vacation, we take pride in being relevant to guests of all ages. 

Our dining experience and the range of cuisine on offer have been crafted, keeping in mind the taste and preferences of both the global traveler and the global Indian alike.

Contemporary F&B options and restaurants ensures that our guest’s stay is peppered with culinary delights.  Service at Residency is constantly coupled with hospitality and a warm touch of differentiation to make a mark and stand above the rest. From the airport pick up to departure and every moment in between, we are proud to deliver an exceptional hospitality experience that lingers in every guest’s memory.

It is our mission to consistently deliver The Residency experience to all - one that is characterized by great service and a constantly evolving caring atmosphere.

Hotels & Hospitality

The Residency Hotels

The Residency Hotels' headquarters in Chennai, India

Gopinath Balasundaram

Prakash Jayadevan

Rajiv C

Rohit Ravi

The Sales Team at The Residency Hotels is responsible for driving revenue growth by identifying and securing both corporate and individual clients. They create and implement strategic sales plans to market the hotels' features, services, and unique selling points, such as its fine balance of traditional South Indian design and modern amenities. The team works closely with event organizers, travel agencies, and other potential partners to promote both leisure and business hospitality solutions. Additionally, they are pivotal in enhancing guest experiences by customizing offerings to meet diverse client needs, thereby ensuring high occupancy rates and customer satisfaction.

Sales Team

The Engineering Team at The Residency Hotels is responsible for maintaining and enhancing the infrastructure and technological systems of our hospitality spaces. They ensure that all facilities are operating efficiently, manage routine and emergency repairs, and implement advanced technological solutions to cater to the needs of both business and leisure travelers. Through their expertise, the team upholds our high standards of quality, safety, and guest satisfaction.

Engineering Team

The Management Team at The Residency Hotels is responsible for overseeing the overall operations and ensuring the seamless execution of services across all six hospitality spaces. This includes managing day-to-day activities, maintaining high-quality service standards, and ensuring guest satisfaction. They strategize to optimize operational efficiency, financial performance, and enhance the guest experience, embodying the philosophy of “Hospitality with Heart.” The team also leads initiatives to innovate and evolve the hotel's offerings to meet the dynamic needs of global travelers and uphold the brand's reputation.

Management Team

The Leadership Team at The Residency Hotels is responsible for steering the company towards its mission of delivering exceptional hospitality experiences marked by great service and a caring atmosphere. This team sets strategic directions, oversees operational excellence, and ensures the alignment of all organizational activities with the core values and quality standards that define The Residency. Key decisions regarding hotel management, customer experience, and continuous improvement initiatives are driven by this team.

The Residency Hotels

Org chart

Teams

Sales Team

Engineering Team

Management Team

Leadership Team

Offices

The Residency Hotels

Org chart

Teams

Sales Team

Engineering Team

Management Team

Leadership Team

Offices

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