Serena Hotels has established itself as one of the world’s leading hospitality brands offering quality accommodation, unique holiday and conference solutions, cultural heritage and adventure tourism. Its collection of 35 unique hotels, resorts, safari lodges and camps, palaces and forts located in East Africa (Kenya, Tanzania, Zanzibar, Rwanda and Uganda), Mozambique and South Asia (Pakistan, Afghanistan and Tajikistan) are in some of the world’s most interesting, enchanting, historic, and exotic settings. 

Hotels & Hospitality

Serena Hotels

Serena Hotels' headquarters in Nairobi, Kenya

Mahmud Jan Mohamed

Peter Martin

Nauman Shabbir

Daniel Sambai

Moiz Ismaili

Francis Okomo-Okello

The Management and Operations team at Serena Hotels oversees the seamless functioning and strategic direction of the company's diverse hospitality offerings. This team is responsible for ensuring operational excellence across all hotels, resorts, lodges, and camps, implementing business systems, managing regional and country-specific operations, and driving initiatives that enhance guest experiences. They work collaboratively to maintain Serena Hotels' reputation for quality accommodation and unique travel solutions in enchanting locations.

Management and Operations

The Sales and Marketing Team at Serena Hotels is responsible for driving revenue growth and enhancing the brand’s market presence. Team members develop and execute strategic sales and marketing plans, analyze market trends, optimize revenue management, and build relationships with clients. By leveraging their expertise, the team aims to attract both leisure and business travelers to Serena’s diverse properties, ensuring elevated customer experiences and sustained business success.

Serena Hotels

Org chart

Board & advisors

Teams

Management and Operations

Sales and Marketing Team

Offices

Serena Hotels

Org chart

Board & advisors

Teams

Management and Operations

Sales and Marketing Team

Offices

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