Residential Tenancies Board (RTB)
Joseph Egan is an experienced professional in the fields of residence management and customer service, currently serving as a Higher Executive Officer (Acting Up) and Executive Officer at the Residential Tenancies Board since September 2020. Prior to this role, Joseph worked at the National College of Ireland from April 2013 to December 2019 as a Conference and Accommodation Executive, managing on-campus student residences and commercial events, and served as a Residential Assistant while completing a Bachelor of Arts (Hons) in Design (Visual Communication) at Technological University Dublin from 2011 to 2015. Earlier experience includes a Customer Assistant position at Bridge House Hotel & Leisure Club from January 2008 to April 2013, where Joseph focused on customer satisfaction and problem resolution.
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Residential Tenancies Board (RTB)
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The RTB was established in 2004 on foot of the Residential Tenancies Act (RTA). The RTB is an agency of Government with statutory powers. The central role of the RTB is to support the rental housing market and to resolve cheaply and speedily disputes between landlords and tenants, affording protection to both parties without having to resort to the Courts. As a statutory body, the RTB has been responsible for the operation of a national registration system for all private residential tenancies and for providing a more timely and cost effective dispute resolution service, as well as disseminating information, carrying out research and offering policy advice regarding the rental housing sector.