Eric Tronson is an experienced technical support professional currently serving as Technical Support Manager at Resideo since October 2018, following a role as Senior Advisor in the Help Desk division. Prior experience includes positions as a Senior Advisor and Technical Support Analyst at Honeywell from November 2016 to November 2018, and as a Field Service Technician at Fireking International Security Group from October 2009 to August 2016. Eric began a career in technical support with roles at Converteam and Pawn America, where responsibilities included stacker operations and customer service. Educational qualifications include a Bachelor's Degree in Business Administration, Management and Operations from Keller Graduate School of Management of DeVry University and an Associate's Degree in Computer Networking Systems from ITT Technical Institute. Early education was completed at Patrick Henry High School.
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