Chris Pichado

Chris Pichado has a diverse work experience spanning various roles and industries. Chris is currently employed at Resilio, Inc. as an Account Executive and Senior Sales Engineer, where they are responsible for managing the technical sales process for the Resilio Connect software. Their role involves conducting discovery with clients, providing demonstrations of the software, and overseeing proof of concept trials. Chris also serves as a trusted advisor and bridge between sales engineers and customers, consulting on best practices and strategic planning.

Prior to this, Chris worked at PreSales Collective as a Member, where they contributed to the organization's community and network. Chris also has experience in the film industry as a Director for Hidden Track Films, focusing on producing short films, documentaries, and music videos.

Chris has a background in photography and established their own business, Pichado Photography, specializing in corporate, wedding, and creative portrait photography. Chris has worked on various projects, including publications, album artwork, and event coverage.

Chris also gained valuable experience at Sprout Social, Inc. as a Solutions Engineer, where they played a pivotal role in the pre-sales process. Chris developed relationships with enterprise-level customers, conducted discovery sessions, and presented the company's SaaS products, acting as a technical bridge and trusted advisor.

In their earlier career, Chris worked at Rackspace Technology, starting as a Linux Systems Administrator Tier 1 and later transitioning to roles such as Windows Systems Engineer II and Managed Backup Administrator. Chris provided technical support for complex environments and platforms, handled network connectivity-related technologies, and supported various Windows applications.

Chris also worked at IT Strategic Performance Firm, Inc. as a Solutions Consultant, where they assisted senior consultants in communicating product value, addressing client pain points, and creating custom architecture diagrams. Additionally, they served as a System Engineer, managing IT systems and network environments while providing support for software and infrastructure.

Overall, Chris Pichado has a well-rounded work background, showcasing their expertise in sales engineering, film production, photography, and technical support.

Chris Pichado has a degree in Information Security and Assurance from Northwest Vista College in the field of Information Technology. In addition to their degree, they hold several certifications, including B2B Sales Strategy, Building Rapport on Virtual Sales Calls, Solution Sales, Technical Sales: The Role of the Sales Engineer, Telling Stories with Data, Pre-Sales/Solutions Engineering Certification, VSP - VMC on Dell EMC, VTSP - Cloud Foundation (2020) 4.0, ITIL Foundation certificate in IT Service Management, CloudU Certified, Remote Work and Virtual Collaboration Professional, cPanel & WHM Sales Professional (CPSP), Scrum Master Certified, and Security+. The obtained months and years for these certifications vary.