IB

Ian Broz

Customer Success Lead at Resolve Systems

Ian Broz is an experienced professional in customer success and partner management, currently serving as Customer Success Lead at Resolve since September 2025. Prior to this role, Ian worked at Espressive as Partner Success & Delivery Manager from October 2019 to October 2025. Ian's extensive background at ServiceNow spans over a decade, holding positions such as Director of PS Advisory Services, Solution Development Manager, and Principal Engagement Manager from July 2008 to October 2019. Earlier roles include ITIL Specialist and Senior Technical Specialist at World Wide Technology and Integration Manager at Event Imaging Solutions, a Kodak Company. Ian holds an Associate's degree in Computer Systems and Network Technology from Vatterott College, earned between 2000 and 2002.

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