Nelson N. is an experienced product management professional currently serving as a Product Manager at Resolver, a Kroll Business, since February 2023. Nelson has previously held positions as an Associate Product Manager at Mappedin and a Lead Product Specialist at Peloton Interactive, where responsibilities included managing client solutions and optimizing software support processes. At Scotiabank, Nelson led a client solution team for the Scotia iTRADE platform, focusing on operational efficiency and regulatory compliance. Earlier career roles include Customer Solutions Supervisor and Technical Support Analyst at Samsung Electronics, where Nelson was responsible for KPI reporting and process improvement. Nelson holds a certification in Product Management from BrainStation, a Computer Programming diploma from Durham College, and a Bachelor of Engineering in Computer Software Engineering from Ontario Tech University.
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