Sergio Munoz, Jr. is currently a Senior Customer Success Manager at Resonate, where they advocate for customer engagement and the adoption of SaaS solutions. Previously, Sergio served as a Business Solutions Consultant at CDK Global, where they analyzed business processes and supported over 100 dealerships in the U.S. and Canada. Their experience also includes roles in retail sales leadership at T-Mobile, program management with Big Brothers Big Sisters of Colorado, and coordination of student success initiatives at The University of New Mexico School of Medicine. Sergio is pursuing a Bachelor of Arts degree in Professional, Technical, Business, and Scientific Writing from The University of New Mexico.
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