Felipe Pereira is a seasoned IT professional with extensive experience in technical support roles. Currently serving as a Senior L2 IT Support Technician at Respawn Entertainment since August 2023, Felipe previously held the position of L2 IT Support Technician at Electronic Arts from August 2022 to August 2023. Felipe began the career as an IT Support Specialist at Panago Pizza and worked at Best Buy in various capacities such as Geek Squad, focusing on the diagnosis, repair, and configuration of computer systems. Earlier experience includes roles as a Help Desk Technician at COMPSOFT Sistemas e Automação Comercial and a Tier 1 Help Desk Technician at ESL Excelência em Sistemas Logísticos. Felipe's foundational expertise was developed at Microforma Sistemas while troubleshooting and providing client training. Academic credentials include a Bachelor of Technology in Information Technology from FHO | Fundação Hermínio Ometto and further studies at British Columbia Institute of Technology and Microcamp.
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