Respond.io
Shing-Yi T. is a Senior UX Writer at respond.io since July 2023, with a background in user experience writing from previous positions at BigPay | Challenge Banking and Lightwork Labs. Experience includes roles as a Content Manager and Copywriter at TBWA\TEQUILA\ Malaysia, and marketing executive positions at KPMG Malaysia and Tan Chong Group. Early career included event planning at The Edge Malaysia and customer service at Waterstones. Shing-Yi T. holds a Bachelor of Arts in the History of Art from SOAS University of London and furthered education at Tsinghua University.
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Respond.io
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Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.