Melissa M. is an experienced professional with a diverse background in onboarding and educational program management. Currently serving as an Onboarding Consultant at Responsive since August 2022, Melissa previously held the role of Onboarding Manager at Brazen, where responsibility included guiding the onboarding process for 20-40 clients simultaneously, achieving a 76% onboarding success rate within 60 days, and creating comprehensive onboarding materials. Prior experience includes the position of Education Specialist at the American Hospital Association, overseeing educational programming for large conferences and managing the Learning Management System, as well as working as an Education Coordinator at Roosevelt University, where Melissa developed academic schedules and coordinated various departmental events. Melissa holds an M.B.A. from Roosevelt University and a Bachelor of Music from Millikin University, specializing in Commercial Music and Music Business.
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