James Moore is an experienced IT professional with a diverse background in technical support and help desk operations. Currently serving as a Help Desk Specialist at Restaurant Equippers Inc since October 2013, James provides front-line software and hardware support, manages user accounts in Active Directory, and oversees IT equipment deployment. Prior experience includes roles as Help Desk Coordinator at TekSystems/OSU Medical Center and Technical Analyst at TekSystems/JP Morgan Chase, where James facilitated immediate customer service resolutions and supported remote desktop users. An adept problem solver, James has also contributed expertise in Outlook migrations and network support during tenure at multiple organizations, including Collabera and Teleperformance. James holds a Bachelor of Arts degree in Journalism and Film Studies from The Ohio State University.
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