Glenna Williams

Glenna Williams has a strong and extensive work experience in the field of operations and management. Glenna is currently working as the Senior Director of Account Operations at ResultsCX since September 2021. Prior to this, they held the position of Site Director at ResultsCX from January 2020 to September 2021.

Before joining ResultsCX, Glenna worked at ContactUS Communications as the Vice President of Contact Center Management from April 2018 to December 2019. Glenna also gained experience as the Director of Site Operations at Sykes Enterprises, Incorporated from June 2017 to April 2018.

Glenna has a background in leadership roles, having served as the Vice President at Vertex Business Services from June 2014 to June 2017. Glenna also held the positions of Site Director at Teleperformance from March 2013 to June 2014 and Vice President of Operations at Sitel from March 2011 to March 2013.

Their career in the industry began at Teleperformance, where they worked as a Director from February 1999 to February 2011. Prior to their career in the private sector, Glenna served in the US Army as a 92A from January 1994 to January 1998.

Overall, Glenna Williams has accumulated a wealth of experience and expertise in various leadership and operational roles throughout their career.

Glenna Williams attended DeVry University from 2001 to 2002. Glenna later pursued a degree in Business Management from Troy University, completing it from 2002 to 2004.