Wilfredo Agustin is an experienced Senior Operations Manager at The Results Companies since May 2009, overseeing Operations Managers and Grad School Leads with a focus on account governance, metric management, and headcount management. Wilfredo actively collaborates with the Account Operations Director to meet or exceed client value metrics and consistently manages operational performance, attendance, and service quality among Program Managers. Previously, Wilfredo held the role of Operations Manager within the same company, and briefly served as a Program Manager and Financial Advisor at Pru Life UK in August 2016. Wilfredo's educational background includes training from Purple Cow Public Relations Agency in conjunction with Centro Escolar University.
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