Pernilla Klarqvist

Pernilla Klarqvist is an accomplished professional with extensive experience in customer service and sales leadership. Currently serving as the Head of Customer Service at Resurs since January 2017, Pernilla manages a team of approximately 250 employees across the Nordic region. Previous roles at Resurs include Chief Customer Service Officer and Customer Service Manager for Sweden, overseeing operations in multiple countries. Pernilla has also held managerial positions at Zmarta Group and FOREX Bank, focusing on driving sales and improving customer service efficiency. Educational qualifications include studies in health development and media communication, with ongoing training in yoga.