Retail Energy Code Company
Andres Alvarez is currently a Service Delivery Manager at Retail Energy Code Company, where Andres manages Enquiry Services and ensures operational delivery standards. With experience as a Business Analyst at ElectraLink Ltd. and Elexon, Andres specializes in Agile methodologies and product management. Andres has also worked at the MHRA, overseeing regulatory processes and managing teams. Additionally, Andres has experience as a Behaviour Support Therapist at Dimensions UK, working with adults with autism disorders. Andres holds several certifications in Requirements Engineering and Business Analysis Practice.
Retail Energy Code Company
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We are the Retail Energy Code Company – an independent, not-for-profit organisation responsible for the Retail Energy Code (REC). We own, maintain, and develop the Code – a set of rules for operating in the retail energy sector. All licensed energy suppliers, gas transporters, electricity distribution network operators, metering operators, and the Data Communication Company (DCC) must comply with the REC. As part of managing the REC, we are responsible for delivering and improving vital services, from the Central Switching Service to the Energy Theft Tip Off Service. We also run programmes of work to improve these services and to drive positive change within the retail energy market. Through the code, the services we manage, and the programmes we run, we're dedicated to building a more effective and efficient energy market for the future.