Retail Energy Code Company
Teresa Thompson serves as the Stakeholder Engagement Manager at Retail Energy Code Company since April 2022. Teresa has held multiple roles at National Grid since September 2006, including Industry Frameworks & Code Governance Manager (Gas) and Code Governance Manager at National Grid Electricity System Operator since January 2019 and November 2017, respectively. In these positions, Teresa has been integral to the administration of key industry codes and facilitating stakeholder engagement, representing the interests of small market participants and consumers. Additionally, Teresa worked as a Strategic Customer Engagement professional at Smart DCC from August 2021 to April 2022, contributing to customer relations within the energy sector.
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Retail Energy Code Company
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We are the Retail Energy Code Company – an independent, not-for-profit organisation responsible for the Retail Energy Code (REC). We own, maintain, and develop the Code – a set of rules for operating in the retail energy sector. All licensed energy suppliers, gas transporters, electricity distribution network operators, metering operators, and the Data Communication Company (DCC) must comply with the REC. As part of managing the REC, we are responsible for delivering and improving vital services, from the Central Switching Service to the Energy Theft Tip Off Service. We also run programmes of work to improve these services and to drive positive change within the retail energy market. Through the code, the services we manage, and the programmes we run, we're dedicated to building a more effective and efficient energy market for the future.