Kristen Dalton

Kristen Dalton, MBA, currently serves as the Director of Strategic Engagement, Research & Analytics at Retail & Hospitality ISAC since June 2022. Prior to this role, Kristen held the position of Director of Strategy at Celerium for a brief period, and previously worked at Retail & Hospitality ISAC as both Director of Research and Education and Member Services and Intel Support Manager. Kristen has also contributed to higher education as an Adjunct Professor at American University. Earlier experience includes program management at Booz Allen Hamilton, where Kristen oversaw Innovation Center Project Teams and developed an educational program on innovation principles. Additional roles encompass strategic communications positions for the Federal Reserve Bank of Richmond and the U.S. Army Edgewood Chemical Biological Center, as well as journalism positions at Greater Media Newspapers and Lehigh University. Kristen holds an MFA in Creative Writing from American University, an MBA in Strategic Design from Philadelphia University, and a BA in Journalism, English, and Creative Writing from Lehigh University.