The Retail Performance Company
Axel Heitmann has an extensive professional background in management and consultancy within the retail and automotive sectors. Currently serving as a Manager and Senior Consultant at rpc - The Retail Performance Company since April 2018, Axel previously held various roles at MSX International from March 2007 to March 2018 as a Consultant. Earlier in the career, Axel served as After Sales Leiter at Smart Center Bielefeld from January 2005 to February 2007, and at Chrysler / Jeep Vertriebs GmbH from June 2003 to January 2005. Notably, Axel was also an After Sales Leiter at Smart Vertriebs GmbH from November 2000 to January 2005, showcasing a strong focus on after-sales service and operational leadership throughout the professional journey.
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The Retail Performance Company
We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics. On the journey from strategy to action, we strive to make retail an exciting place. A place that creates an inspirational, seamless customer experience. Our joint competencies enable us to offer comprehensive solutions for sales excellence across six service lines: consulting, coaching, training & qualification, talent management, customer experience design and data analytics. We deliver customer-centric transformation that inspires and we inspire our customers to be better to their customers. In a nutshell: Inspiring customer-centric transformation. On our fifth anniversary in 2018, we are celebrating our transformation from a Germany-based startup into a growing international player with a presence in ten countries. Our success is founded on a strong partnership between our sophisticated clients and our passionate employees, meeting the challenges of retail transformation together. At rpc, we pride ourselves on achieving the perfect mix: a list of renowned clients, tough-as-nails project management and a workplace that feels like a startup. Get a short snapshot how it feels to be part of our team: http://bit.ly/rpc-inspiring-customer-centric-transformation Find us also on Instagram: https://www.instagram.com/wearerpc/