Travis Christensen

Vice President of Client Success at RetailSphere

Travis Christensen has a strong work experience in various industries. Travis is currently the Vice President of Client Success at Retailsphere, a position they have held since March 2022. In their role, they oversee the success of clients and ensures their satisfaction.

Before joining Retailsphere, Travis worked at Salty. from 2020 to 2022. Travis initially served as the Manager of Implementation & Launch, where they led a team in implementing and launching insurance technology in dealerships nationwide. Travis then transitioned to the role of Implementation Specialist, where they communicated with partners, set goals, and provided reports to dealership management.

Prior to Salty., Travis was a Client Success Manager at BrainStorm, Inc. from 2018 to 2020. Travis managed a portfolio of over 50 accounts across all service lines and was a certified Microsoft Service Adoption and Change Specialist.

From 2014 to 2018, Travis worked at Marketware, Inc. as a Client Success Manager and Corporate Trainer. Travis managed healthcare client renewals and up-sells, conducted training sessions to executives and teams, and achieved goals through executive business reviews.

Travis's work experience also includes a role as a Special Projects Team Lead at Discover Financial Services from 2013 to 2014. In this position, they implemented measures to reduce call times, verified new accounts, and introduced new lingo to increase efficiency.

Travis began their career as a Logistical Engineer at Antarctic Logistics and Expeditions LLC from 2010 to 2013. Travis designed and constructed living quarters and equipment for expeditions in Antarctica, validated schematic designs, and participated in planning meetings.

Overall, Travis's career showcases a progression in client success and management roles, demonstrating their ability to lead teams, achieve goals, and ensure customer satisfaction.

Travis Christensen has a strong educational background in Business, Management, Marketing, and Related Support Services. Travis first pursued an Associate's degree from Salt Lake Community College from 2015 to 2016. Following this, they continued their education at Western Governors University from 2016 to 2018, where they obtained a Bachelor's degree in Business Management.

In addition to their degrees, Travis has also obtained several certifications to further enhance their professional skill set. In September 2019, they became a Microsoft Certified Service Adoption Specialist through Microsoft. Furthermore, in October 2020, they attained the Insurance Producer certification from the Utah Department of Insurance. These certifications demonstrate Travis' commitment to continuing education and professional development in their field.

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Timeline

  • Vice President of Client Success

    March, 2022 - present

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