Cécile Echao

Cécile Echao is a seasoned professional in customer success and business development with extensive experience in the sustainability and supply chain sectors. Currently serving as a Senior Customer Success Manager at retraced since November 2022, Cécile supports fashion and textile companies in digitizing and tracing their supply chains while managing sustainability compliance data. Prior experience includes over thirteen years at FLOCERT in various roles such as Account Development Manager, where Cécile strategically developed and managed customer accounts within sustainable supply chains, and interim Head of Account Development, leading teams to deliver innovative supply chain solutions. Additional roles at FLOCERT also included Business Development Manager and Analyst, focusing on service evolution and customer relationship management. Earlier in Cécile's career, experience as an Export Manager in the wine sector at ANECOOP S. COOP established foundational skills in international trade and business strategy.