Maurício Baltazar

Maurício Baltazar has worked in various roles in the customer service and production industries. Maurício began their career in 2015 as a Production Coordinator and Planner, as well as an Account Manager, Production Artist, and Financial Assessor for Cria UFMG. In 2016, they joined Rock Content, where they held various customer service roles, including Customer Support Team Leader, Customer Support Specialist, Customer Support Analyst - North America, Middle Customer Support Analyst B2C, Freelance Copywriter and SEO Specialist, Junior Customer Support Analyst B2B, and Customer Success Intern. In 2022, they began working for Reveal as a Customer Success Operations.

Maurício Baltazar has a diverse educational background. Maurício obtained a Bachelor degree in Communications - Advertising from Universidade Federal de Minas Gerais in 2015-2019, followed by an exchange program in Communications from IHECS in 2018-2019. Maurício then went on to obtain a Bachelor degree in Communications - Public Relations from Universidade Federal de Minas Gerais in 2019-2021, and is currently pursuing a Master degree in M1 Management, parcours Évolutions technologiques organisationelles et stratégiques at Université Paris-Saclay from 2021-2022. Maurício is also currently pursuing a Master degree in M2 Marketing-Vente, parcours Management, Relation Client, Digital, Qualité at Université Paris-Saclay from 2022-2023. In addition, Maurício has obtained numerous certifications, such as Social Media Week São Paulo 2020 - FuTeCH from Social Media Week, Design Thinking from Saint Paul Escola de Negócios, Gestão de Relacionamentos e Relacionamentos Digitais from Saint Paul Escola de Negócios, Inteligência Emocional from Escola Conquer, Understanding Fashion: From Business to Culture from Institut Français de la Mode, and ion Certified from ion interactive, a ScribbleLive solution.