AP

Antanas Poluninas

Product Business Analyst at Revel Systems

Antanas Poluninas has a diverse work experience spanning from 2014 to the present. Antanas began their career as an IT Support Analyst at Barclays Technology Centre Lithuania from December 2014 to July 2016.

Antanas then joined Revel Systems as a Client Support Specialist, providing technical support to clients and educating them on how to use and configure the Revel software from November 2016 to June 2017.

Antanas progressed to become a Tier 2 Customer Support Specialist at Revel Systems, handling escalations, providing technical support and guidance to customers using third-party integrations with accounting software, and supporting VIP customers from June 2017 to May 2018.

Antanas was then promoted to the position of Global Technical Support Team Leader at Revel Systems, where they supervised, coached, and motivated a team of 15-20 customer support specialists. Antanas also assisted in solving technical issues and ensured high-quality standards were met from May 2018 to January 2022.

Currently, Antanas holds the position of Product Business Analyst at Revel Systems, a role they started in January 2022.

Antanas Poluninas completed their Bachelor's degree in International Business from Aarhus University between 2010 and 2013. Antanas also holds additional certifications, including the Professional Scrum Product Owner™ I (PSPO I) from Scrum.org, obtained in October 2022, and the Certificate Of Lean Competency LCS Level 1a from Lean Competency System, obtained in December 2015. There is no available information regarding further education from Aarhus Universitet-Herning or any other institutions.

Links

Timeline

  • Product Business Analyst

    January, 2022 - present

  • Global Technical Support Team Leader

    May, 2018

  • Tier 2 Customer Support Specialist

    June, 2017

  • Client Support Specialist

    November, 2016

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