Carlos Salcedo

Carlos Salcedo is a seasoned professional with extensive experience in customer support and service delivery. Currently serving as Customer Support Manager at Reveleer since August 2021, Carlos oversees customer escalation issues, ensuring the support team meets industry-leading performance targets. Prior to this, Carlos held positions at Conduent as Manager of Service Delivery, where data manipulation and complex reporting using Microsoft SQL Server were key responsibilities. As a Senior Professional Services Consultant at Mitchell International, Carlos facilitated client onboarding and software integration. Carlos began their career as a Technical Account Manager at StrataCare/Conduent, focusing on custom reporting and software troubleshooting. Carlos holds a Bachelor of Arts in Economics from UC Irvine.