Aimée Walker

Aimée Walker has a diverse work experience in the technology support field. Aimée currently works as a Technical Escalation Engineer at Revenue.io since 2021. Prior to this, Aimée worked at LogMeIn from 2017 to 2021, where they held the position of Senior Product Support Engineer. In this role, they served as an escalation point for GoToMyPC and LastPass, reviewing and prioritizing escalated bug reports. Aimée has also worked at Citrix from 2010 to 2017, during which they held multiple roles including Sr Technical Support Specialist, Customer Care Engineer, and Global Customer Support Coordinator. Their responsibilities included resolving escalated tickets, training and coaching team members, isolating and reporting bugs, and providing technical solutions to customers.

Aimée Walker's education history is as follows:

In 1999, they completed their high school education at Sault Area High School. Following that, from 2003 to 2007, they pursued a Bachelor of Science degree in Mathematics at Lake Superior State University. In 2010, Aimée attended the University of Washington and obtained a Master of Science degree in Applied Mathematics.

In addition to their academic qualifications, Aimée has also obtained two certifications. In September 2018, they became a Certified Scrummaster through SourceCell. In November 2019, Aimée obtained a Unix Badge from PentesterLab.