Indico Arnell

Support Escalation Engineer at Revenue.io

Indico Arnell has a wealth of work experience in various roles and industries. They began their career in 2008 as a Senior Customer Assistant Representative at Enterprise Rent-A-Car, where they worked until 2011. From there, they joined WE SAY SO GAMES, LLC as the Chief Operating Officer and Marketing Manager, holding the position until 2012. In 2012, they briefly worked at MemberPlanet as a Lead Account Coordinator. They then joined Crystal Stairs, Inc. in 2013 as a Quality Assurance Specialist. Following this, they spent several years at Velocify, starting as a Tier 1 Client Services Representative in 2013 and gradually progressing to become a Tier 3 Telephony Analyst, Sr. by 2016. In 2017, they joined Ellie Mae as a Technical Support Engineer II, and in 2020, they joined Revenue.io as a Support Escalation Engineer. Throughout their career, Indico Arnell has gained experience in customer service, technical support, quality assurance, and operations management.

Indico Arnell pursued higher education at Santa Monica College from 2003 to 2006, where they obtained an Associate of Arts (A.A.) degree in Liberal Arts and Business Administration. From 2006 to 2009, they attended California State University, Northridge, where they earned a Bachelor of Science (B.S.) degree in Business Administration with a concentration in Marketing.

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Timeline

  • Support Escalation Engineer

    November, 2020 - present