Revolut
Valentyna Fedorashko is an experienced Quality Control Team Lead at Revolut since April 2022, where responsibilities include managing a team of Quality Analysts, driving performance improvements, and ensuring alignment of quality objectives with operational goals. Prior to Revolut, Valentyna served as a Quality Team Lead at Majorel, overseeing a team of over 30 Quality Analysts and indirectly managing 500+ FTE while focusing on capacity planning and quality metrics. Valentyna's career began at Arvato as a Customer Service Representative and includes roles in professional customer service and management at various coffee establishments. Valentyna holds a Master's degree in International Tourism from Uniwersytet Andrzeja Frycza Modrzewskiego w Krakowie and a Bachelor's degree in Tourism from Ivan Franko National University of Lviv.
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Revolut
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Revolut is an app-based financial services technology company. Founded in 2015 and headquartered in the UK, Revolut serves 20 million customers around the world as they make over 250 million transactions per month. They have over 5,000 employees in offices around the world, including New York, Tokyo, Madrid, Barcelona, Paris, Mexico City, Berlin, Budapest and Bucharest with further expansion planned. Revolut offers both personal and business accounts, helping customers improve their financial health and easily connect with the global economy through a variety of features, including On Demand Pay, personalized Loans, Pet Insurance, Currency Exchange, Budgeting and Analytics, peer-to-peer payments, Saving Vaults, Junior, Stays, and Trading. Revolut’s top five countries, based on the number of retail customers, are the UK with 4.8 million customers, Romania with 2 million, Ireland with 1.9 million, Poland with 1.7 million, and France with 1.5 million customers. In 2021, Revolut raised a $800 million Series E round led by Softbank and Tiger Global, valuing the business at $33 billion.