Rishabh Pandey is an accomplished professional in customer success, currently serving as the Director of Customer Success at Lockstep after the company's acquisition by Sage. Rishabh has a comprehensive background in customer success management, having held significant roles at companies such as Catalyst Software, Gupshup, Haptik, and OneDirect, where Rishabh consistently drove client satisfaction and retention. Rishabh is an active member of the RevOps Community, contributing to resources and support for Revenue Operations professionals. With a solid educational foundation, including a Post Graduate Diploma in Management from K J Somaiya Institute of Management and a Bachelor of Business Administration from the Institute of Management Studies, Rishabh has demonstrated expertise in building and leading teams, executing strategic initiatives, and nurturing long-term client relationships.