Lori Pappas

Lori Pappas currently serves as a Medical Office Assistant at UNC Health Rex, a position held since July 2023. Prior to this role, Lori accumulated extensive experience in customer advocacy and complaint management at Teleflex Medical for over a decade, where responsibilities included serving as a Customer Advocate Specialist II and Team Lead for Complaint Intake and Customer Advocacy. Lori also worked as a Complaint Specialist at Accentuate Staffing, handling product performance issues, and had previous roles at Siemens Healthcare and Acuson, focusing on customer service management and support. Additionally, Lori started a career as an Inventory Analyst at Bell Microproducts. Lori's educational background includes studies at Wake Technical College and De Anza College.