Misty Fields-Castro

Misty Fields-Castro, a professional with extensive experience in project and service management roles, has a proven track record of driving efficiency and productivity across various organizations. Currently serving as the Customer Care Manager at RFI, Misty is entrusted with leading and managing a centralized department to enhance processes and workflows. Prior to this role, Misty held positions as a Service Manager at Netronix Integration, where Misty restructured service programs and managed San Jose Field Service Operations. With a background in criminal justice and safety studies from Santa Rosa Junior College, Misty's expertise in project management and customer service make their a valuable asset in any organization.