Shaun Thomas has over 27 years of experience at Rheem Manufacturing, currently serving as the Commercial Product Support Manager, where responsibilities include developing Installation and Operation Manuals, training programs, and ensuring customer support for effective problem resolution. Previous roles at Rheem include Senior Commercial Applications Engineer for HVAC, Hybrid Applications Engineer, Tankless Marketing Specialist, Product Specialist, and Technical Specialist, focusing on technical training, application design, and support for various heating products. Prior to Rheem, Shaun served as Area Manager at Home Quarters, overseeing management of multiple store departments. Education includes life experience learned over decades and formal schooling at St James High School.
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