Customer Service and Support

About

The Customer Service and Support team at RHI Magnesita plays a crucial role in ensuring client satisfaction and smooth operations across various industries that rely on refractory products. This team is responsible for managing customer inquiries, processing orders, and providing specialized support for export and process industries. They also handle account management for specific sectors, such as agricultural limestone and foundry applications, while analyzing customer risk to mitigate potential issues and enhance service delivery.